These Shipping Terms govern all logistics, shipping, delivery, import/export matters related to all goods on this website and apply to all users who place orders on telesbag.co. By submitting an order and completing payment, you acknowledge and agree to all rules and contents of these Shipping Terms.
I. General Shipping Instructions
This website primarily sells apparel, footwear, and bags—daily wear items—supporting nationwide shipping within the United States and also covering cross-border transportation services. All goods undergo compliance inspection, reinforced packaging, and logistics outbound registration before shipment. We provide full logistics tracking services to ensure stable transportation and safe delivery.
II. Import/Export Compliance Standards
All import and export goods on this website strictly comply with the import and export trade regulations, customs regulations, and relevant inspection and quarantine standards of both China and the United States. All transported goods comply with the import and export regulations for civilian daily wearables and are free of prohibited, non-compliant, or restricted categories.
In the cross-border transportation process, we will complete standardized procedures such as customs data declaration and clearance verification as required, truthfully submitting relevant information such as cargo information, category attributes, and value details, and cooperating with customs to complete all compliant operations such as inspection, taxation, and release. Users should be aware that cross-border shipping may experience delays due to customs inspections and policy adjustments. These compliance procedures are normal steps in import/export shipping.
All goods are for personal daily use only and are prohibited from being used for secondary distribution, trade, or other non-personal purposes. Users are responsible for complying with local import/export and entry regulations in the destination country.
III. Domestic and International Shipping Time
US Domestic Shipping: After order shipment, shipping time to regular areas within the US is 1-3 business days, and to remote areas is 3-5 business days, with fast door-to-door delivery available.
International Cross-Border Shipping: International sea freight shipping takes approximately 12-20 business days, and international air freight shipping takes approximately 5-10 business days. Overall timeframe includes the entire process from shipment, customs clearance, trunk transportation, to last-mile delivery. Shipping times are for general reference only and are not absolute guarantees. Reasonable delays may occur due to weather, holidays, customs inspections, peak logistics seasons, etc.
IV. Logistics Cooperation System
This site maintains long-term, in-depth partnerships with major, reputable logistics service providers in North America, leveraging a mature local express delivery, trunk logistics, and last-mile delivery system to complete cargo transportation. Core logistics partners include well-known US logistics companies such as UPS and FedEx, coupled with a professional international cross-border logistics team, ensuring efficient and stable local short-distance delivery and compliant and smooth long-distance cross-border transportation.
The platform will automatically match the optimal logistics channel based on the delivery location, order type, and shipping method, eliminating the need for user selection and guaranteeing transportation service quality and delivery efficiency throughout the process.
V. Transportation Anomaly Notice
If issues such as logistics delays, lost packages, damaged goods, or delivery failures due to incorrect addresses occur during transportation, users can submit feedback through the platform’s customer service channels. We will work with our logistics partners to quickly verify and follow up on the issue, providing corresponding solutions to users according to the platform’s after-sales rules. Users are solely responsible for any transportation anomalies caused by their own reasons, such as incorrect delivery information, incomplete addresses, or lack of recipients.
VI. Terms and Conditions Updates
This website may revise these Terms and Conditions in a timely manner based on logistics channel upgrades, import and export policy adjustments, and operational needs. Revised content will be published on this page and will take effect immediately upon publication. Continued use of the platform services constitutes acceptance of the updated terms and conditions.